Privacy Statement – Hoeks Makelaardij
Hoeks Makelaardij recognizes that proper processing of personal data is essential for your privacy. This statement explains how we handle your personal data. Our practices comply with the Dutch Personal Data Protection Act (Wbp) and the General Data Protection Regulation (GDPR/AVG), effective since May 2018. By using our website or services, you agree to this privacy policy.
Purpose of Data Processing
When you provide personal data to us via email, phone, web forms, or other communication channels, it is only used for the purpose for which you provided it. By sharing your personal data, you consent to its processing. The information collected digitally by Hoeks Makelaardij is used to respond to your requests, such as for correspondence, providing information, and registration.
How We Collect Your Personal Data
We obtain personal data in several ways:
- Usually, you provide it directly to us.
- Sometimes third parties provide information to us, for example if you are a tenant and the property owner hires us to manage their property.
- We also use cookies on our website for essential functionality and statistical purposes.
In all cases, we handle your data with care.
With Whom We Share Your Personal Data
We share personal data only when necessary, for example with:
- Notaries and appraisers
- Processors acting on our behalf, such as cloud providers, web hosting companies, web design and IT service providers, and marketing companies
Hoeks Makelaardij is not responsible for how these parties handle personal data. Please refer to their privacy statements if available.
Retention Periods
We do not retain personal data longer than necessary.
- Data related to services is kept as long as needed for professional liability purposes.
- Data required under the Dutch Anti-Money Laundering and Anti-Terrorist Financing Act (Wwft) is retained for 5 years.
- For fiscal and administrative purposes, data is kept for 7 years as prescribed by Article 52 of the General Tax Act (AWR).
Cookies
Hoeks Makelaardij uses technical and functional cookies. A cookie is a small text file stored on your computer, tablet, or smartphone during your first visit to our website. These cookies are necessary for the proper functioning of the website and your user experience. They do not collect personally identifiable information such as your name or email address but may remember your preferences.
You can disable cookies through your browser settings. Please note that some website features may not function correctly without cookies.
Rights of Data Subjects
You have the right to access, correct, limit, or delete your personal data. To exercise these rights, please contact Hoeks Makelaardij via info@hoeksmakelaardij.nl.
You may also file a complaint with the Dutch Data Protection Authority if you believe we are not handling your personal data correctly.
Changes to the Privacy Policy
Hoeks Makelaardij reserves the right to amend this privacy statement. Please review this statement regularly to stay informed about our privacy practices. We periodically review the policy to ensure its relevance and compliance with applicable laws.